Posted
24-Aug-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Istanbul - Istanbul - Turkey
Location - Maslak Istanbul
Key accountabilities:
- Commercially astute to oversee all financial activities associated with running a $ 3 -5M account
- Be responsible for the P&L performance and all associated cost controls for the account.
- Ensure the planning arrangements are in line with forecast/s and profit targets
- Be responsible for the generation of cross selling business of other lines of CBRE business
- Able to challenge and improve all aspects of cost and performance of the business
- Demonstrate strategic planning ability
- Ongoing development of the relationship with client and their teams to ensure full understanding of the clients’ needs, through effective relationship management.
- Utilizing strong communication skills, establish a proactive communication, reporting and working style in line with client requirements.
- Identify growth opportunities and realize these.
- Ownership and ongoing development of the account financial / commercial plan
- Enabling supply chain consistency within the operating region
- Adopt a “one team approach” by integrating supply partner management
- Maintain open, professional relationships with the client’s supply partners
- Demonstrate excellent influencing techniques at a senior level. Be a strong negotiator and demonstrate excellent networking skills
- Create a customer responsive culture providing solutions
- Customer facing and presentation skills essential
- To provide best practise along with an effective and efficient service in response to changing customer needs. Customer satisfaction is to be maintained at the highest level by providing a high quality and pro-active service
- Ensure account savings glidepath is achieved
- Manage and implement account strategic development plan.
- Create and develop account succession plan & innovation charter
- Represent account and within local regional division
Experience Required:
- Previous operations experience in developing and delivering complex property/ facilities management outsourced solutions to multi-national corporate clients across multiple countries and managing multiple services
- Proven leader of people, business and operations who motivates teams to effectively deliver operational targets
- Enthusiastic and confident professional with excellent ability to set deliverables, lead people through influence, demonstrate organizational and leadership skills
- Hands-on general management experience in delivering services and profitability in a FM arena, responsible for 50 - 100 staff and having been responsible for P&L circa $2- 5m
- A good understanding of contracts and negotiations with strong organisation and communication skills
- Able to solve advanced problems and effectively deal with a variety of options in complex situations
- Highly customer focused, with good Customer Relationship Management experience
- Combination of a bachelor’s degree in engineering, business, real estate and/or operational experience in facilities management.
Master’s degree also desirable
- Skilled communicator in large groups and one-on-one
- Strong leadership and management experience in Facilities Management related business within the Region
- Flexibility to travel according to needs
- Ideally the ability to speak several languages
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